|Speakers presenting the Travel 2020 conference seminars|
|The Travel 2020 exhibition will be accompanied by 2 days of seminars addressing our event themes of information, transactions & payments, customer service and the journey experience, interchange & access and the journey experience.
The plenary sessions will cover cross-cutting themes shaping the future of travel behavior and decision making.
Under-Secretary of State for Transport
Department For Transport
Norman Baker has been MP for Lewes since 1997 and has established a reputation as one of the most dogged and persistent parliamentary interrogators the modern House of Commons has known.
Bus Passenger Director
Passenger Focus appointed David Sidebottom as its Bus Passenger Director in January 2010. David, who has been responsible for the planning and delivery of Passenger Focus's new bus, coach and tram passenger representation duties, started working at Passenger Focus in January 2006 and has been managing the bus project since June 2008.
| Michael Leach
Michael Leach joined ITSO with extensive experience in leading high profile functions and programmes, most recently at the Ministry of Justice where he held the posts of Director, Information for Outcomes Programme and ICT Transformation Director. Prior to this he held the position of Chief of Staff to the CIO-Transport for London.
Mike's day job involves heading up Atkins' 350-strong ITS group, providing consultancy and operational support to HA, Welsh Assembly Government, Transport Scotland and various local authorities in transport communications and information systems.
PTEG and RTIG Inform
Neil holds the degrees of Bachelor of Science in Engineering, Master of Science in Control Engineering and Computer Systems, a Diploma in Management Studies and an MBA.
In 2005, Neil was awarded an OBE in the New Year's Honours List.
|Dr. Colin Black
Dr Colin Black is a recognised expert in the transport planning industry, and increasingly across the world, for his work in sustainable transport.
I lead Business Development and direct the adoption of Information Technology for business benefit. I have a reputation for innovation and delivery of challenging projects. In a variety of senior roles I have been responsible for the successful application of technology to achieve positive business change nationally and internationally.
Strategic Partnerships EMEA
Razia's current area of focus is to bring on board public transport partners to share their data to the global community of Google Maps users and present public transport in the wider context of other location-based information.
There are few people in public transport with a CV as varied as Alex Warner. He has worked for London Underground, British Airways, the Strategic Rail Authority, four train operating companies and FirstGroup's UK bus division. Adding to this modal mix, in 2009 he was appointed managing director of FirstGroup's new Greyhound UK coach operation.
| Chris Garthwaite
Founder & CEO
Chris is widely recognised as a leading thinker in the field of customer experience, both in the UK and abroad.
Head of Information & Technology
Specialist in Public Transport AVL, Public Transport Information & Systems, IT Strategy and Internet Services.
Assistant Chief Executive
Emer Coleman is Assistant Chief Executive in Barnet Council on secondment to the Greater London Authority. Her work in the GLA includes leading on the London Datastore encouraging all public agencies in the capital to release their data into the public domain.
Business Group Manager
Prior to Trapeze Group, Paul worked for Atkins and ACIS and has been delivering ITS systems for 15 years.
Babar Malik is a Chartered Engineer who has been in the Intelligent Transport Systems (ITS) industry for 10 years.
Babar is also an internal ITS auditor, responsible for checking project mangers compliance with Atkins Quality, H&S and Environmental (QSE) procedures.
Technical Manager - Control and Communications
Department for Transport
I joined the Department for Transport in the role of Technical Manager of Control and Communications as their technical lead on signalling, communication and information systems
Russel has been at Google for the past four years. For the past year, he's been focused on integrating public transport data into Google Maps.
Head of Technical Service Group
London Buses within Transport For London
Simon manages teams responsible for the operation of London Buses ITS and the syndication of TfL data to the developer community.
Kevin formed uTrack in 2006. A two time recipient of awards in innovation from the PTMA, uTrack is now delivering its industry leading Real Time Passenger Information, ticketing and strategic management reporting to both large and small operators within the UK and Europe. Specialising in EWT, PVR management, service delivery and distribution of mobile passenger information.
Transport & Travel Research Ltd
Mark is an Associate with consultants Transport & Travel Research (TTR) and has worked in the Passenger Transport Intelligent Transport Systems (ITS) field for over ten years. He specialises in public transport data and information delivery.
Following an extensive career in Banking Simon is widely experienced in payment systems and transaction processing, Simon has been instrumental in delivering a range of payment channel solutions across multiple market sectors including Transport, Utility, Government and Telecom industries.
Delivery - EMEA, Trustwave
David has over 10 years experience in areas of Information, Internet, and Computer Security, including regulatory compliance (both Government and Corporate), secure architecture design, remediation support, Governance framework design, and security best business practices. As a Managing Consultant / Project Manager for several Fortune 100 'Enterprise Class' clients, David performed dozens of onsite assessments for Level 1 Merchants and Service Providers Globally.
David currently serves as Director of Delivery for Europe, the Middle East and Africa
The Derek Halden Consultancy
Derek Halden is a leading innovator in the transport sector. As a chartered engineer he has steered the development and delivery of many road, rail, bus and pedestrianisation schemes including infrastructure, marketing, and payment projects. He is best known for using technology and data in new ways, working across sectors to connect people, businesses and agencies. He is a co-founder of HometownPlus, the Loop and DHC
Project Director & Advisor Research, Development & Innovation
Dominique joined Veolia Transport in 2004 and coordinates Veolia's automatic fare collection system projects, and supervises the development of a range of innovative new services - with a particular focus on mobile devices.
He initiated a series of NFC field trials for Veolia (2005 in Nice, 2007 in Provence district, 2008 in Bordeaux) which led to the creations of BPass: Veolia's "solution" for digital mobility services, ticketing, passenger information and infotainment. BPass achieved its first full commercial deployment in Nice, France, in June 2010.
Transport for London
Silke is the Business Manager of Technical Service Group, London Buses within Transport For London (TfL).
She joined TfL as Programme Manager in 2003 and was responsible for the rollout of the 1st Countdown system, London Buses passenger information system. Following this, she was part of the senior management team who implemented the world's largest Bus Fleet implementation of an Automatic Vehicle Location (AVL), Real Time Passenger Information (RTPI) and integrated radio system, know as iBus.
Access and Inclusion Manager
Guide Dogs for the Blind Association
Carol Thomas manages a small team of access professionals at Guide Dogs promoting access to transport and the built environment; and leads the secretariat support for the Joint Committee on Mobility for Blind and Partially Sighted People, which represents the main organisations of and for blind, deafblind and partially sighted people with an interest in access and mobility.
Divisional Manager, Statistics Travel
Department for Transport
Tim Stamp has been head of Statistics Travel Division at the Department for Transport since May 2009. A career government statistician, he has previously worked for the Ministry of Justice, the Office for National Statistics and the Department of Health.
Tom Steinberg is the founder and director of mySociety, a non-profit, open source organisation that runs many of the best-known democracy websites in the UK. These include the Parliamentary transparency website TheyWorkForYou and the somewhat self-explanatory FixMyStreet.
INIT Innovations in Transportation Ltd
Having graduated from the University of Munich in 1979 with a Master of Science Degree in Electrical Engineering, Jens joined INIT GmbH in 2005. During his career he has acquired a wide range of experience within the transport sector including software engineering, public transport CAD/AVL systems, communication systems, account and project management.
John has been contributing to the development of travel information websites since 1996 and has written and presented extensively on using the Internet to best advantage in promoting public transport. An experienced participant in international research projects, he has partnered in the development of innovative integrated transport strategies in several areas of the UK, and has provided support to the programme-management of many bus-industry ITS and other projects. He is a member of Transport Associates' Network and a Winston Churchill Travelling Fellow.
Professor of Intelligent Transport Systems
Director: Transport Operations Research Group
School of Civil Engineering and Geoscience, Newcastle University
Phil Blythe is Professor of Intelligent Transport Systems and Director of the Transport Operations Research Group at Newcastle University. He leads one of the most committed and innovative teams of multi-disciplinary ITS researchers in Europe.
Business Consulting - IT Leadership
Jonathan is an experienced consultant working in the Atos Consulting CIO Advisory practise, with solid experience in the Transport IT industry.
Jonathan's career has spanned a number of different roles within the public and private sector, growing out of an IT role within British Rail. He brings a wealth of successful experience in due diligence, transition, service delivery, strategy, business management and new business sales in some of Atos Origin's biggest contracts.
Dr. Julian Westwood has worked in both transport and non-transport specific social inclusion projects with the voluntary, youth, and community sectors. His current role as TravelSafe Policy Officer for Merseytravel involves utilizing a broad based approach to addressing issues of crime and disorder on public transport and its immediate environment. He has overseen the design, development and introduction of an intelligence led approach identifying innovative, cross-sector and cross-industry solutions to public transport Anti-Social Behaviour.
Head of Transport Products
Atos Origin UK
Graham has been involved in public transport IT for over 20 years, in roles including project and service management, consultancy, sakes and business development serving transport operators, Network Rail, ATOC, Department for Transport and many other transport organisations. His work increasingly involves integrating offerings across modes and functional disciplines to provide a more comprehensive and cost effective service to transport customers and their passengers.
Ben is a security expert with strong engineering background and entrepreneurial drive. He designed Masabi's award-winning EncryptME product, holds 6 patents in mobile security and was instrumental in designing the UK's new train ticketing standard for mobiles. Prior to founding Masabi Ben worked at IBM and Raytheon (Encrypted Radar Systems) and has an MEng from Cambridge University.
Director of Client Services
Institute of Customer Service
He is that rare individual who not only 'talks the talk' but has 'walked the talk' by developing a unique service management system that put the Royal Bank of Scotland in the enviable position of being an industry leader in customer service. He has designed and implemented leading edge solutions in service measurement, reward and recognition, complaint handling, training and communication.
British Transport Police
Andrew Trotter joined the Metropolitan Police Service (MPS) in 1970 and served in London's West End. In 1995 he was selected for the Senior Command Course and was subsequently appointed Commander of Operations for South East London. He was appointed Deputy Assistant Commissioner in 1998. In January 2004 Andrew was appointed Deputy Chief Constable of the British Transport Police (BTP). During the last five years, BTP has doubled its productivity in tackling crime, and has gone through a comprehensive reorganisation. Andrew has presided over a steep change in performance in BTP and has helped lead BTP to achieving all operational Policing Plan targets for the last four years. He led the media response to the terrorist attacks in July 2005. Andrew was appointed Chief Constable of BTP on 1 September 2009.
RTIG - Inform
Mark is a founder Director of Centaur Consulting Limited, a Surrey-based company which provides strategic technology and policy support to transport clients primarily in the public sector. He is a mathematician by training, and a Chartered Engineer.
Mark has been a consultant in the ITS world for some fifteen years. He is involved in the management and development of a number of national initiatives: he is General Manager of RTIG-INFORM, Technical Secretary of UTMC Ltd and Standards Manager for Transport Direct. He is also a long-standing member of ITS(UK) and chairs the ITSUK Security Interest Group.
| Tony Duckenfield
Head of Insight
Steer Davies Gleave
I am the Head of Insight at consultants Steer Davies Gleave, and have worked in the transport sector for over 20 years, covering all modes.
Mantic Point Solutions
Mike Atherton has led Mantic Point for the last five years focusing on developing innovative products and services for the travel and tourism market that help the traveler across their whole journey.
Concept Data Technologies
Starting his career with some of the UK's leading household Plc's (Bass Charrington, J Sainsbury), he rapidly progressed to senior roles in each of his disciplines, before moving on to work for a market leading international manufacturer, where he progressed from the role of Supply Chain Manager through to Operations Director . Larry then moved to a second generation family run business where he bought into the company and assumed the role of Business Development Director. Here he refined the skills acquired in his previous corporate life and built a new executive team to reverse the fortunes of this business which was on the verge of collapse. Upon a successful turnaround, this business was sold and Larry turned his attentions to establishing a number of start-up companies.
Elaine pioneered the use of Geodemographics and segmentation in Public Transport. She also formulated the award winning 'Where You Want to Be' customer acquisition campaign which has been recognised both within and outside the industry for its strategy innovation and results.
Nick spent 26 years as a career railwayman having joined British Rail from School in 1976. During this period the industry went through the privatisation process and Nick became part of the Board for the newly privatised Thames Trains company.
From 1999 until 2002 Nick held the position of Chief Executive at National Rail Enquiries, a period in which NRES went from being the only part of the industry subject to regulatory enforcement to being voted Rail Business of the Year for 2001.
In August 2002 Nick left the rail industry to join the Civil Service and become Chief Executive at Transport Direct. His first day at work coincided with the delivery of the responses to the ITT for the Design, Build and Operation of the portal. The first year was a constant battle against time to try and ensure that the portal could be built prior to the close of 2003. In 2004 the battle was to integrate the portal with 12 external journey planners, 3 retailers and a host of real-time and other information systems. The portal soft launched on July 12th and was fully launched on December 30th 2004.
29 - 30 September 2010 | The Brit Insurance Oval, London
Discover the future of passenger transport and travel technology