More than 70 speakers will be discussing 8 themes throughout 15 seminars over 2 days
The Travel 2020 exhibition will be accompanied by 2 days of seminars addressing our event themes of information, transactions & payments, customer service and the journey experience, interchange & access and the journey experience.
The plenary sessions will cover cross-cutting themes shaping the future of travel behavior and decision making.
Speakers include:(in the order they confirmed)
Norman Baker
Parliamentary
Under-Secretary of State for Transport Department For Transport
Norman Baker has been MP for Lewes since 1997 and has established a reputation as one of the most dogged and persistent parliamentary interrogators the modern House of Commons has known.
Brian Souter
Chief Executive Stagecoach Group
Souter remains the heartbeat of Stagecoach and a highly influential figure within the transport industry. He remains a free spirit who is willing to speak his mind and put money behind his ideas.
The Perth-based group operates two rail franchises and two tram systems. It also operates a fleet of 8,000 buses in England, Scotland and Wales. Souter also has a 30% stake in Falkirk-based Alexander Dennis, Britain's biggest bus manufacturer.
Simon Wingrove
Head of Ticketing Everything Everywhere
Having made the transition from finance over 10 years ago, Simon is now Head of Transport services for Everything Everywhere, the UK's largest communications company. He is at the forefront of developing new mobile services, the most recent being the launch of the world's first bilateral domestic roaming network enabling Orange and T-Mobile customers to use each other's networks.
Ray Stenning
Design Director Best Impressions
Ray Stenning is Design Director of his company Best Impressions which specialises in providing creative services to the passenger transport industry. He has worked for over 30 years on everything from rail and bus liveries and vehicle styling to timetables and publicity and corporate identity.
Mark Cartwright
General Manager RTIG - Inform
Mark is a founder Director of Centaur Consulting Limited, a Surrey-based company which provides strategic technology and policy support to transport clients primarily in the public sector. Mark has been a consultant in the ITS world for some fifteen years. He is involved in the management and development of a number of national initiatives: he is General Manager of RTIG-INFORM, Technical Secretary of UTMC Ltd and Standards Manager for Transport Direct. He is also a long-standing member of ITS(UK) and chairs the ITSUK Security Interest Group.
Peter Stonham
Chairman Landor LINKS
Peter Stonham holds a degree in transport and has studied and written about the subject for more than 30 years. He is editorial director of Landor LINKS, which he founded, and has led the development of New Transit, Local Transport Today and its other specialist magazines and on online networks.
Anthony Smith
Chief Executive Passenger Focus
Having qualified as a solicitor, Anthony worked for five years as principal consumer lawyer for the Consumers' Association, publishers of Which? This was followed by a year as the legal consultant for Consumers International, a worldwide federation of consumer groups.
Elaine Rosscraig
Head of Customer Insight Stagecoach
Elaine pioneered the use of Geodemographics and segmentation in Public Transport. She also formulated the award winning 'Where You Want to Be' customer acquisition campaign which has been recognised both within and outside the industry for its strategy innovation and results.
Ben Whittaker
CEO Masabi Limited
Ben is a security expert with strong engineering background and entrepreneurial drive. He designed Masabi's award-winning EncryptME product, holds 6 patents in mobile security and was instrumental in designing the UK's new train ticketing standard for mobiles. Prior to founding Masabi Ben worked at IBM and Raytheon (Encrypted Radar Systems) and has an MEng from Cambridge University.
Kris Beuret
Kris Beuret OBE MSc FCILT FCIHT FTPP is the Director of the consultancy Social Research Associates and Chair of the recently created National Association of Taxi Users. She is also a member of the Independent Transport Commission and a specialist in social aspects of transport, especially the needs of disabled people.
Peter Kingsland Icomera
Peter joined Icomera in April 2007 to head up its UK rail business. Prior to this he held the position of Wi-Fi Services Manager at Great North Eastern Railway where he played a leading role in taking the onboard internet project from pilot to full fleet deployment within 12 months. Before joining GNER Peter worked as a consultant in the telecoms and transportation industries, specialising in taking new technologies and services to market
Jim Baker
CEO Xentrans
Jim Baker is founder and CEO of Xentrans Inc., a US-based provider of specialist expertise, project management and service delivery for wireless communications projects in the mass transit and public safety sectors. Most recently Jim has been project managing the deployment of 4G-based Internet connectivity on the light rail system in Silicon Valley.
Chas Ball
Chief Executive Carplus
Carplus are partners in an ambitious consortium bid for Car Clubs in Southern England submitted to the Department for Transport as part of the second Tranche of the Local Sustainable Transport Fund.
Ali Clabburn
Managing Director Liftshare
- Founder Managing Director of liftshare
- Social Entrepreneur
Ali has spent the last 12 years dedicated to helping communities to travel more sustainably.
In 1998 Ali set up the www.liftshare.com - an innovative website which helps people find others travelling the same way as them so they can share their journey. What started as a simple notice board in the student union has become the largest car sharing scheme in the world with over 470,000 members. Over 1,000 employers and communities have joined the liftshare network.
liftshare currently saves around 90,000 car trips a day. liftshare continue to innovate and exciting new services are being launched every few months.
liftshare funds itself by helping businesses and communities set up their own bespoke online tools to encourage employees to share cars to work, to find alternative travel options and to reduce business travel expenses. Clients range from corporate giants like BT and Tesco to Councils, Hospitals and SMEs.
Ali is passionate about many things and feels that if we make better use of what we have then we can make huge reductions in the resources we need.
Ali and his team have been awarded several accolades including the Queen's Award for Innovation through Technology, Business Commitment to the Environment Award 2007, Business in the Community National Award for Excellence and the Young Entrepreneur of the Year Award.
Brian Dobson Transport for London
Brian is the FTP Technology and Systems Manager for Transport for London, working on the Future Ticketing Project which is looking at the use of Payment Cards and Mobile NFC functionality. He has worked extensively from 2007 with Mastercard, Visa and American Express to progress Payment Card Transaction models that could be deployed in London.
He previously worked with TfL on the specification, design assurance and implementation of the London Oyster smartcard system as the Systems Integration Manager for 9 years.
Mike Cowen
VP Product Management Paypass Europe - Mastercard
Mike Cowen is one of the payments industry's leading experts in the field of transit fare collection, with experience gained through direct involvement in complex transit projects including TfL's Future Ticketing Project. Mike has worked continuously with TfL throughout the entire lifecycle of the project from its conception in 2006 through to its imminent public launch in 2012.
Mike joined MasterCard in 2000. He has managed the Mondex Electronic Cash product, championed chip technology in the Asia Pacific region and forged new relationships across the public transport sector. In 2005 he was the Product Manager responsible for the TaiwanMoney card - the world's first deployment of contactless EMV technology. He has been instrumental in transit projects across the world from South Africa and Australia to France and the UK.
Mike's previous experience includes ten years in the electronic security industry, where he specialised in access control and identification technologies. He began his career in the industry as a systems engineer, later moving into sales and then product management.
Tim Rivett
Head of Information Technology SYPTE
Tim joined the IT department of South Yorkshire Passenger Transport Executive in 1996, having previously had roles in IT consultancy. He is now responsible for the development and delivery of paper and electronic information products as well as provision and support of technology services including systems in use by bus operators.
He is currently chairs the Yorkshire regional public transport information partnership, is the deputy chair of RTIG-Inform the public transport information & technology standards body, is a member of a number of national public transport working groups, and has chaired the Passenger Transport Executive Group's IT committee. He has been involved , the South Yorkshire joint delivery partnership since its creation and has been the chair since 2005. He currently represents the public transport community nationally, and South Yorkshire authorities on the Local CIO Council.
Chris Cooper
Travel & Transport Industry Architect IBM
Chris Cooper is a certified IT architect specializing in Infrastructure Design and Systems Management. His current role is the UK Travel & Transport industry architect with 14 years of IT industry experience. He is a graduate of UWE, Bristol and a member of the IET.
Gary Umpleby
General Manager Hogia
Gary Umpleby brings to Hogia a range of previous experiences with contributions to Intelligent Transport Systems (ITS) in the UK and the Middle East and has a broad knowledge and understanding of the ITS needs of the Public Transport industry.
Derek Halden
DHC
Derek Halden established DHC in 1996. Derek is a civil engineer with experience in consultancy, local government, central government and research. Derek makes connections between people, places, policies and concepts. He is best known for his work planning practical approaches to improve access for people to essential services. He is a co-founder of HometownPlus, the Loopand DHC
Tom Morrison-Jones
UK Project Fesibility Manager car2go
Tom Morrison-Jones is the founder of Nudge Advisory Ltd, a UK based automotive sustainability consultancy, responsible for the project management of car2go's feasibility studies in the UK market.
Tom is a project manager with an international background in the automotive and wind-farm energy sectors; and has been responsible for programme managing Daimler's smart electric drive programme in the UK for the last five years.
Tom completed his BSc(Hons) at University of Surrey, his MBA at Birmingham Business School and is a member of the Institute of Business Consulting.
John Austin
Managing Consultant Austin Analytics
John has been contributing to the development of travel information websites since 1996 and has written and presented extensively on using the Internet to best advantage in promoting public transport. An experienced participant in international research projects, he has partnered in the development of innovative integrated transport strategies in several areas of the UK, and has provided support to the programme-management of many bus-industry ITS and other projects.
Martin Howell
Worldwide Marketing & Communication Director Cubic Transportation Systems
Martin joined Cubic in 2004 and is responsible for corporate communications and public affairs, as well as overseeing human resources and facilities. He has previously been responsible for customer service and operations.
Richard Watts
Project Manager Lancashire County Council & SusStations
Richard Watts is Rail Projects Manager for Lancashire County Council. He has been in post since 1990 and during that time has been involved in a range of projects with the railway industry. In 1994 he helped restore train services between Blackburn and Clitheroe which saw the opening of three new stations and the refurbishment of Clitheroe. In 2000 he led the project that saw the development of the award winning Clitheroe Interchange. This was soon followed by other rural interchanges at Carnforth (2002) and Burscough Bridge (2005). Prior to this he was responsible for the re-opening of Euxton Balshaw Lane station on the West Coast Main Line and is now involved in the construction of the new Buckshaw Parkway station on the main Preston to Manchester line.
Over the years he has been responsible for many station refurbishments including Colne, Brierfield, Bamber Bridge, Burscough Junction, Parbold and Ormskirk. The latter was one of the first National Station Improvement Programme (NSIP) projects to be completed and involved the total refurbishment of the grade 2 listed building. Recently he completed the Accrington Eco Station project that has received substantial European funding through the Interreg IVB SusStations (Sustainable Stations) project. The Accrington project sets new standards in the design, construction and operation of station buildings and this demonstration project will set new standards for station construction across Europe.
In addition, he manages five Community Rail Partnerships covering seven lines. Of these, three have been formally designated as community rail lines or services by the DfT. A further line is being considered for designation.
Future projects include Leyland Station on West Coast Main Line and Burnley Manchester Road as an integral part of the plan to reintroduce a direct Accrington/Burnley to Manchester rail service.
Laurent Mercat
Managing Director Smoove SAS
Simon Reed Technical Service Group, London Buses Transport for London
He joined TfL as iBus Project Director in 2006 and was responsible for the rollout of the world's largest Bus Fleet implementation of an Automatic Vehicle Location (AVL), Real Time Passenger Information (RTPI) and integrated PMR radio system. This provides London's bus passengers with on-board RTPI, bus operators with improved service control and provides London Buses with performance reporting and monitoring each of which assists London Buses deliver a more accessible, reliable and consistent bus service.
He is now managing teams responsible for the operation of London Buses Intelligent Transport Systems including Countdown, that provides real time bus arrival information for 19,000 stops, a 8000 plus mobile unit PMR system, Airwave and the syndication of TfL data to the developer community.
Between 2001 and 2006, Simon worked for Anite PLC, a UK based FTSE-250 PLC starting as Services Director before running the Company's Document Management software and managed services business. Prior to this Simon had a fifteen year career with leading UK Software & Services company Fujitsu/ICL culminating as the General manager for their Local Government Software business.
Jason Webb
Online Manager National Rail Enquiries
Jason helps National Rail Enquiries develop the self-service channels including the successful Online Journey Planner on www.nationalrail.co.uk website, Train Tracker and Real Time Train Information provision to customers and train companies. In addition he is responsible for sourcing new technology and driving National Rail Enquires self-service strategy.
Jason previously worked at Virgin Trains where he was Commercial Distribution Manager. He was responsible for the distribution strategy for all of Virgin's existing sales channels, and sole responsibility for the operation and development of our website, call-centres and new and emerging channels.
Dale Howarth
Business Development Director Logical Transport
Dale is a business development specialist with over 30 years experience across a diverse range of sectors. As Business Development Director of Logical Transport he works closely with organisations across Central and Local Government, in addition to Defence and Airport Sectors; working with them to enhance service delivery and drive efficiency across their organisations often through the application of more innovative technologies and an enhanced customer orientation. Dale is a popular and accomplished business speaker, frequently addressing audiences across the UK, mainland Europe and North America.
Tom Steinberg
mysociety
Tom Steinberg is the founder and director of mySociety, a non-profit, open source organisation that runs many of the best-known democracy websites in the UK. These include the Parliamentary transparency website TheyWorkForYou, Freedom of Information hub WhatDoTheyKnow, and the self-explanatory FixMyStreet.
By trade Tom was a hybrid policy analyst and sysadmin who mainly cut his teeth at the Prime Minister's Strategy Unit from 2001 to 2003. He grew up in Oxford, and now lives in Staffordshire.
He has also advised governments and parties across a spectrum of countries, and a range of ideological positions. He believes that good digital government services, usable community tools and powerful transparency sites are not the preserve of any one pre-internet political ideology.
In 2007 he co-authored the The Power of Information Review with Ed Mayo and the Strategy Unit, and is now a member of the UK government's Public Sector Transparency Board. He's also proud to be an advisor to Code For America.
Adam Smith
CEO sQuidcard
Adam Smith is the Chief Executive of sQuid, the eMoney business, which he has led since foundation in 2006. sQuid has created its own end-to-end platform for processing payments, and its contactless technology operates independently of banks and traditional card and payment scheme processors. sQuid is now well established in a number of business segments, offering payment services to education, retail, and now transit in the UK and beyond. Adam's early career was in strategy consultancy, and subsequently at Telewest (now part of Virgin Media), where he was Managing Director of its successful Business Telecommunications division, introducing both broadband and internet enabled services. Since 2003, Adam has been involved in several internet based services businesses, with sQuid now a leading player in new technology solutions for payments.
sQuid is part of the Smart Transactions Group, which also includes ACT, one of the most successful service providers of ITSO transit solutions.
John McNulty
Head of Interchange Transport for London
John McNulty is Transport for London's Head of Interchange. Every day, 24 million trips are made on TfL's network, and most of these involve travel through one or more of London's 624 multi-modal transport interchanges. John's job is to make these interchanges better places to live, work, play and travel through, thus helping improve quality of life for transport customers and local communities. He is also leading a programme to deliver better customer service through co-ordinated management of interchanges across London.
John has accrued 30 years experience in the management of major infrastructure programmes and projects, mostly in London, including London Underground's Jubilee Line Extension and Train Identification & Management Information System projects, Network Rail's Thameslink and Train Control System projects, Crossrail, and Heathrow Terminal 5 Rail Access.
Peter Warman
Director Warman Consulting
Peter Warman has worked with public transport operators and authorities on the development of their systems and services for 40 years. He received London Transport's backing to test the concept of providing 'Real Time Countdown Information' at bus stops in 1971 with a live on-street experiment. In 1981 he published that bus passengers would eventually use their mobile phones to receive real time bus stop information. As Chief Executive of the London Riverbus Service in 1989, he introduced a real time control and information system. When London's first bus route (service 18) introduced real time information in 1992, he managed the research programme to evaluate its impact on passenger behaviour. Today, with his advisory role to Trueform Engineering, he has a link with the London Countdown System as a further 2,300 electronic displays are being installed across the Capital, half of which are provided and maintained by Trueform along with all the bus stops in London. He also advises FWT and Hogia on new product developments for the UK. His continuing interest and understanding of travel behaviour enables him to identify how to apply technology to improve transport operations and enhance the experience of the passenger.
Dr Juliet Jain
UWE Centre for Transport and Society
Dr Juliet Jain is a Senior Research Fellow at the Centre for Transport and Society, UWE, Bristol, and has an academic background is in the social sciences. She worked on the EPSRC funded research 'Travel Time Use in the Information Age' which utilized quantitative and qualitative methodologies to investigate how people use their travel time, and the travel experience. She has continued this strand of research through PhD supervision looking at bus travel, and recently convened a multi-disciplinary symposium on the topic of travel time. Other research interests include the shaping of transport futures, and walking and cycling.
Marek Scerba
Transport Research Centre (CDV)
Marek is a project manager at Transport research centre of Czech Republic (CDV) in the department of transport telematics with more than 5 years of professional experience in the field of RTD management. He is an associate coordinator of national projects for Ministry of Transport that focus on setting minimum requirements for interoperability of public transport real-time information systems. He has been working in standardisation process in public transport telematics for more than 3 years.
Emma Palmer
Chiltern Railways
Heather Allen
TRL
Heather has worked internationally within the local urban passenger transport sector for the past 15 years. She developed and managed the Sustainable Development Charter at UITP until last year (2011) and has recently joined TRL (August 2011) where she will focus on climate change and transport (mitigation and adaptation), low carbon mobility strategies and deepening TRL's knowledge and skills in rail and public transport. She has a wide international experience of all aspects of urban transport and sustainable cities. She has recently been the public transport expert on the steering committee for a major international research study on low carbon transport 2050. Her international network includes and work experience includes being a member of the TRB (National Academy of Sciences Transportation Research Board) Committee for Developing Countries. She has given input into many technical reports for example ITDP Bus Rapid Transit Planning Guide (2007), TEEMP methodology for calculating GHG emissions from transport and is a founding member of the SLOCAT partnership (a type II UN partnership between 50 international organisations promoting low carbon, sustainable transport) and is a founding member of the international initiative entitled Bridging the Gap (with international technical cooperation agencies, research institutes and the private sector to focus on the issue of transport and climate change and to better consolidate transport activities at UNFCCC Climate Change meetings. She is also an experienced trainer on sustainability and transport.
Gary Wilson UK Systems Manager Parkeon
Gary joined Parkeon in 2005 and heads up the business unit responsible for sales, engineering and project delivery in the UK transport market. Recent successes include Centro's ITSO smartcard scheme, Arriva Bus UK's group-wide ITSO ticketing programme and Northern Rail's replacement TVM project. Prior to this he held the position of Project Manager for AIM delivering Real Time Passenger Information solutions. Before joining AIM, Gary was also a Project Manager at Siemens ITS for 11 years.
Michael Hart
Head of Sales Vix
Michael Hart is Head of Sales for Vix in the UK and Ireland. He has over 16 years experience in the delivery of customer focused IT solutions and joined ACIS to be responsible for ITS in the South East in April 2009. He has developed many positive relationships, having experience of working with a wide range of Passenger Transport Executives, Local Authorities and Transit Operators to design, deploy and develop Automatic Fare Collection, Real Time Passenger Information, Automatic Vehicle Location and Interchange Management systems. Michael has lead the Vix teams in a number of significant projects to deliver effective, efficient and innovative solutions to both customers and passengers.
Tim Johnson
Product Manager Trapeze PTI
Tim Johnson is product manager with Trapeze's specialist web and mobile team. Tim's background is in software development and consultancy, and over the past five years he has worked on major projects for clients including Transport for London, Traveline, National Rail Enquiries and thetrainline. His current activities are centred on developing a wide-ranging integrated suite of mobile services for the Trapeze global organisation
Berthold Radermacher Association of German Transport Companies (VDV)
Dr Neil Garner
CEO & Founder Proxama
Neil is the Founder of Proxama, previously leading the consulting team that designed the mobile SIM client for Vodafone's award winning m-Pesa service and has designed and delivered many consumer mobile services for over 15 years, including Barclaycard's first mobile (WAP) banking service and one of Europe's first mobile wallets. With in-depth knowledge of the technology, Neil will speak about how near field communication can transform transport and ticketing, allowing for an enhanced experience for operator and consumer alike.
Nick Illsley
Chief Executive Transport Direct
John Fuddles
Regional Director JDA
John Fuggles is the regional sales director for JDA Software’s Pricing and Revenue Management Group. Fuggles is responsible for a number of significant customer solution implementations across the UK as well as other regions, focusing on the passenger transportation industry. His primary focus is helping JDA customers successfully implement and utilise JDA solutions to boost business performance, increase profit margins, and lower total cost of ownership using JDA’s leading Price Sensitive Revenue Management solutions. Prior to joining JDA, Fuggles worked for an IT systems company specializing in airline and air cargo sectors across Europe
Stephen Bennett
Vice President & Managing Director Clever Devices
Mr. Bennett is the Vice President & Managing Director of International Business Development at Clever Devices. At Clever Devices for over 16 years, Mr. Bennett has been involved with the deployment of some of the first Intelligent Transport Systems in the United States.
During his tenure, Clever Devices deployed the first fully-automated, AVL-based bus stop announcement system in Washington, DC. Clever Devices has since advanced its on-board Intelligent Vehicle Network® to provide other Intelligent Transport System features such as Real Time Passenger information Systems, Fleet Management (CAD/AVL) Systems, Automatic Passenger Counting, Automatic Vehicle Monitoring for enhanced maintenance, single point operator logon, digital radio interfaces and most recently, advanced business intelligence reporting to support sustainable transport operations. Mr. Bennett has worked directly with the largest transit agencies in the North America including New York City Transit, New Jersey Transit, Chicago Transit Authority, Washington DC and many others.
Prior to working at Clever Devices, Mr. Bennett worked in robotic automation system deployment; he spent 10 years in the aerospace industry as a product line and design engineer at Cox and Company, and as an advanced aircraft engineer for Grumman Aircraft System.
Mr. Bennett earned a Bachelor of Science in Mechanical Engineering from Manhattan College in New York.
Max Croot
Business Development Manager Vodafone Global Enterprise
Max has responsibility for several key markets within Vodafone M2M including health, pharmaceutical, security, transport and global customers. His focus is to drive business development through innovation, levering Vodafone’s many strategic partners covering technology, production, systems integration and business intelligence functions.
Prior to joining Vodafone, Max worked for a number of leading-edge hardware and software companies in Europe and the USA, and founded a successful asset monitoring business in Eastern Europe. He has extensive engineering knowledge through his earlier professional motorsports career and maintains active involvement in drag racing, having won 2 European championships
Peter Miller
Managing Director ITO World
Peter has a track record of innovation from the beginnings of personal computers, through to the development of real-time transport data standards. After a successful period as CTO of ACIS, he founded ITO World to realise his vision of smarter decision making through innovative use of data. Peter is a long standing contributor and OpenStreetMap expert, leading the creation of tools that enable communities to collaborate around open data.
Maurice Duckworth First Travel Solutions
Maurice has over 15 years experience in providing pre-planned and emergency provision of bus and coach services, primarily for the rail replacement market.
With responsibility for the rapid growth that has taken place since FRS was founded, Maurice has successfully overseen the implementation of many high profile contracts for pre-planned and emergency work, as well as dedicated special events contracts such as Farnborough Air Show. At the same time, Maurice continues to work towards ensuring that FRS delivers the highest quality service possible for its clients and their customers, ensuring that services are delivered on time and professionally by his team.
Furthermore, during this period of expansion, Maurice managed the First Coaches business, delivering coach and bus services for a range of high profile clients including National Express and Bristol International Airport. As Managing Director, Maurice was responsible for the operational, engineering and financial performance of the business.
With a comprehensive understanding of the set up of short term bus and coach operations and sub-contracted requirements, coupled with a keen attention to client requirements and the ultimate customer experience, FRS are highly rated in the industry.
In his spare time Maurice is a Special Constable in Lancashire Police. Maurice is one of the longest serving Specials with over 40 years service and was awarded the MBE for services to the community and policing in 2009.
Nick Bromley
Portfolio Programme Manager Transport for London
Nick is an earth scientist and MBA with over 20 years in the IT technology industry with Fujitsu/ICL and Nokia before running his own system consultancy as an Autonomy partner. He designed and built one of the UK’s first vehicle tracking systems for West Midlands Passenger Transport; he developed a branch vehicle hire system for Eurodollar; and he was instrumental in Fujitsu setting up the travel business in Asia where they won major scheduling systems contracts with Malaysian Airlines and Cathay Pacific. Nick has led the Elephant & Castle programme for TfL over the last 4 years – as an innovator he has looked at how ICT could be used to meet a requirement for data for transport planning and modelling, and how the same near real-time data could be used as input for customer behaviour change and operational management systems.
John Welsman
Transport Policy Officer Guide Dogs for the Blind
John Welsman is Transport Policy Officer for the Guide Dogs for the Blind Association (Guide Dogs). As a blind person and a guide dog owner, John knows first-hand the challenges and issues that other visually impaired people face with travel and transport.
With a background in working with organisations which support blind and partially-sighted people, John works on behalf of Guide Dogs to position travel and transport in the wider context of the issues faced by visually impaired people in their daily lives.
John has worked for a wide variety of other organisations, including the Royal National Institute of the Blind; the BBC; Surrey Association for the Visually Impaired; Surrey Coalition of Disabled People and Surrey County Council.
John Worsfold
Senior Accessibility Specialist RNIB
Mike Fairbanks Helios
Mike Atherton
CEO Mantic Point Solutions
Mike Atherton has led Mantic Point for the last five years focusing
on developing innovative products and services for the travel and tourism market that help the traveler across their whole journey.
Using a variety of technologies to deliver content to the right user at
the right time and location in a way that helps them get on with their trip.
Mike's background has been the development of UK and international network services for
both the public and private sectors working in both business to business and direct to consumer markets
Robin Pointon
Managing Director Go Travel Solutions
After graduating from Aston University with a transport degree, Robin worked for Leicestershire County Council during bus deregulation. Next stop was Midland Fox before that became part of Arriva. For 10 years he worked in bus operations, marketing and as Commercial Manager in the East Midlands.
Next move in 1998 was to become Marketing Manager and then Director of Investment with Leicestershire Promotions. Here Robin developed marketing and investor skills crucial in forming Go Travel Solutions. This was established in 2008 as a specialist sustainable travel consultancy. 2011 clients have included Arriva, Hab, Transport for London and Volkswagen Group.
As well as a passion for sustainable travel, he has a love of Yorkshire and the affliction of supporting Bradford City! Married with three children, one of which is 8 year old Sam, the Director of Fun for the National Railway Museum!
John Henkel
Director of Passenger Services Metro
John Henkel has worked at Metro (West Yorkshire Passenger Transport Executive) since 1995 and became Director of Passenger Services in June 2001.
As Director of Passenger Services he is responsible for Metro's wide range of customer services as well as its role in local bus services, including concessionary travel arrangements.
Metro has been very successful in recent years, being a Beacon Authority for better Local Public Transport, four times winner of the National Transport Awards 'PTA of the Year' honour and winner of other national awards. Metro also features in the Guardian Newspaper’s Top 100 Employers listing for 2005, 2006, 2007 and 2008.
Stuart Price Senior Product Manager Transport Sector Barclaycard Payment Acceptance
Stuart is Barclaycard's Global Payment Acceptance Senior Product Manager with responsibility for the Transport and Transit sector. As a professional Programme Manager, Stuart has worked in financial services for over 20 years. The majority of that time he has been managing major change programmes, most notably the launch and rollout of contactless and Barclaycard Freedom, Barclaycard's innovative rewards programme. He is now responsible for the development of Barclaycard's support for Transit and is working closely with Transport for London on their Future Ticketing Project, as well as a number of other operators.
Muna Hamdi Intelligent Systems Consultant IMobility: FutureVision
iMobility: FutureVision Group Leader
Muna Hamdi is an Independent Intelligent Systems consultant with particular focus on Real-Time Dynamic Applications; leading a career that is mainly focused on investigating methods that can be applied to optimise, control and solve real-world problems; in industry, commerce and public services. Working for projects that aim for better quality of life, increasing productivity and profits, by automating systems to work reliably at all times under variety of conditions.
Currently, Muna is working on solving transport problems by forming a Road-Map to the future vision of Transport. Her focus is on transport systems integration and multimodal travel. With this goal in mind, Muna founded IMobility: FutureVision Group, where she started building the means that would allow this vision to come true.
In additional to her involvement with transport innovation in UK, Muna is the Director of Research at ITS Arab responsible of the research development and knowledge transfer programme. Muna believes that The Middle East and North Africa act as a 'Green Field' with respect to transport systems, offering a unique opportunity to implement the ITS future model of - 'Seamless Travel' Her is focusing on developing ITS research projects involving private and governmental sectors, in collaboration with national, international research and funding bodies, to:
1. Build awareness of ITS and ITS research and its importance to the region.
2. Establish ITS regional requirement that are aligned with both regional governmental policies and other transport associated authorities and organizations.
3. Identify synergies between the EU and the regional research projects
4. Knowledge Transfer and training to encourage interested parties to participate in the development of ITS research projects that will benefit the MPC and the MENA region in general.
Anne Marie Alexander Sales Director mxData
In her career spanning 20 years, Anne Marie has held key sales positions across a number of business sectors working in finance, advertising, manufacturing, telematics and now mobile software.Working for London Life, Yellow Pages, ChevronTexaco and Trafficmaster gained Anne Marie valuable experience in all the key areas of sales and marketing before moving to mxData where her talent now delivers the products and services cost effectively and in partnership, monitoring the long term strategy to the business.
Olivia Biviano Business Development Manager mxData
Before joining mxData, Olivia worked for a mobile CCTV company in various roles where she developed her sales experience working directly with clients on project based CCTV purchases within the public sector, retail, & traffic and transport. Additionally, Olivia has gained a wealth of experience from working closely with mobile phone operators and value added resellers globally, skills and experience which are invaluable in her role at mxData.
Ian Leonard Client Director, Travel & Transport Industry IBM
As a Client Director in the Travel & Transport Industry, Ian is responsible for a selection of IBM's clients in the sector. IBM provides those clients with a range of innovative business solutions ranging from Business Transformation to Self Service Kiosks and everything in between. Ian is also part of a Global Travel & Transport team, including research teams, within IBM looking at ways to make travel Smarter. Prior to taking on the role of Client Director, Ian was an Associate Partner in IBM's Global Business Services consulting team for the Distribution Sector. Ian has nearly 25 years experience of delivering IT solutions, 15 of which were in the travel industry. Prior to joining IBM 12 years ago, Ian worked for Oracle Consulting, MSAS Cargo, American Express Business Travel and a selection of Global Business Travel Agencies
Published programme subject to change *During the lunch breaks, transport consultants TRL and Frost & Sullivan will host free-to-attend panel discussions about the future of passenger travel. Open to all delegates and attendees.
iPhone Application is a screenshot of Edinbus. Used with permission.
Details of EdinBus are available at http://gordonchristie.com/edinbus/
Electronic signs with Travel 2020 provided by Hanover Displays.
Pedestrian tracking software screenshots provied by DILAX.
